Terms of Use

Effective Date: 1st October 2024

Introduction

Revommend Services Private Limited, (the “Company”) is a limited liability company incorporated under the Indian Companies Act of 2013 and having its registered office at New Delhi, India and includes its successors, subsidiaries and affiliates. The Company owns and operates an online Platform (defined below),including its Website www.revommend.com including all its subdomains and affiliated websites (collectively referred to as "the Website"), Applications or Services that facilitates user-generated reviews and feedback for various businesses and services. It also allows businesses to purchase membership plans that enable them to engage with users or their customers registered on the platform or otherwise. The “Platform” includes but is not limited to the Website ie. www.revommend.com, applications designed for mobile operating systems including but not limited to Android, iOS and any other websites, applications or Services launched by the Company. This Terms of Use Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and the Company. By accessing or using the company’s Website, you agree to comply with this Agreement and our Community Guidelines, which governs your use of the services, features, and content provided on the Website, whether or not you have registered with the Platform.

Definitions

1. User: Any individual who accesses, browses, or uses the Platform, including those who create an account, submit reviews, post comments, or engage with content on the Platform. Users are expected to comply with the Terms of Use and Community Guidelines.
2. Businesses: Any company, organization, or entity mentioned on the Platform that offers products or services, and may or may not interact with Users through reviews, feedback, or other means. Businesses may create accounts to respond to reviews or provide information about their offerings.
3. Content: All information, text, graphics, images, audio, video, and other materials submitted by Users or provided by the Platform. This includes reviews, comments, and any other user-generated material.
4. Review: A User's evaluation, opinion, or feedback regarding a product, service, or business that is shared on the Platform. Reviews can include star ratings, written descriptions, and multimedia elements.
5. Account: A personalized profile created by a User on the Platform that allows them to submit reviews, engage with content, and access specific features. Users must register to create an account and may be required to provide personal information.
6. Membership Plans: Subscription options available for Businesses that provide various levels of access and benefits on the Platform, including features for user engagement, promotional tools, analytics, and enhanced profile customization. Membership plans may or may not require a payment from businesses.
7. Community Guidelines: A set of rules and standards designed to promote respectful and constructive interactions among Users on the Platform. These guidelines help maintain a positive environment and outline acceptable behavior.

By accepting this Agreement, both Users and Businesses acknowledge that they are entering into a binding contract with the Company & the Website. If you do not agree with these terms, please refrain from using the Website. Your continued use of the Website constitutes your acceptance of and compliance with this Agreement & our Community Guidelines, then these Terms are binding between you and the Company & the Website.

1. Acceptance of Terms

By registering for an account and using the services provided by revommend.com, you agree to abide by these Terms of Use and our Privacy Policy.

2. User Accounts

You must register for an account to access certain features of the website. You agree to provide accurate and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

3. User Content and Ownership Transfer

By submitting, posting, or displaying any content, comments, or reviews on the website (collectively, "Submissions"), you grant the Company & revommend.com and our designees a worldwide, non-exclusive, fully sublicensable (through multiple tiers), freely assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale, import, export, and otherwise exploit such Submissions in any media now known or hereafter developed, for any purpose whatsoever, without compensation to you. You acknowledge that none of the Submissions will be subject to any obligation, whether of confidentiality, attribution, or otherwise, on our part. The Company or the Website will not be liable for any use or disclosure of any Submissions.

3.1 User Responsibility for Content

You are solely responsible for the content that you submit, post, or display on or through the Service. By submitting content, you represent and warrant that:

• You own or have the necessary rights, licenses, consents, and permissions to post the content and to grant the Company or the Website the rights specified in these Terms.
• The content does not violate any third-party rights, including but not limited to intellectual property rights, privacy rights, or rights of publicity.
• The content does not violate any applicable laws, regulations, or these Terms.

3.2 Prohibited Content

You agree not to submit, post, or display any content that:

• Is illegal, obscene, defamatory, threatening, harassing, hateful, or discriminatory.
• Contains viruses, malware, or any other harmful software or code.
• Infringes on any patent, trademark, trade secret, copyright, or other intellectual property rights of any party.
• Violates any contractual obligations, such as non-disclosure agreements.

The Website reserves the right, but is not obligated, to monitor, review, and remove any content that violates these Terms or that it deems inappropriate, at its sole discretion. Failure to comply may result in account suspension or termination.

3.3 Intellectual Property of Others

You agree not to upload, post, or otherwise make available any content that infringes on the intellectual property rights of any third party. The Website will respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) or similar local laws.

3.4 Content Moderation and Removal

While the Website is not obligated to review all user-submitted content, it reserves the right to remove or modify any content at its discretion, with or without notice. The Website may also suspend or terminate user accounts for repeated or severe violations of these Terms.

3.5 Content Removal and Appeals Process

If your content has been removed or your account has been suspended or terminated for violating these Terms, you have the right to appeal the decision. To submit an appeal, please follow the steps outlined below:

1. Appeal Submission: Submit your appeal in writing via email to appeals@revommend.com within 14 days of receiving the notification of content removal or account suspension/termination. In your appeal, please include:
   • Your full name and account details.
   • A description of the content that was removed or the reason for suspension.
   • Why do you believe the removal or suspension was made in error.
   • Any supporting evidence or explanation for your content’s compliance with our Terms.
2. Review of Appeal: Upon receiving your appeal, we will review the case within a reasonable timeframe (typically within 10-14 business days). Our team may contact you for further information or clarification during this review process.


3. Outcome Notification: After the review is completed, we will notify you via email of our decision to:
   • Reinstate the content or your account, if it was determined that the removal/suspension was made in error.
   • Uphold the content removal or suspension/termination, if it was found to be justified under these Terms.

3.6 Flagged Content

Website allows users to flag content that they believe violates these Terms Or Community Guidelines or is otherwise inappropriate. When content is flagged, the following process applies:

1. Review of Flagged Content
   • When content is flagged by a user or automated system, it is subject to review by Website's moderation team.
   • The content may be temporarily hidden from public view while it undergoes review. This temporary removal does not imply any judgment about the content.
   • Our team will review flagged content within a reasonable timeframe, typically within 48-72 hours, but it may take longer depending on the volume of flagged content.


2. Actions Taken on Flagged Content
   After review, the Website may take one or more of the following actions:
   • No Action: If the content is determined not to violate these Terms, and if it is hidden, it will be restored and made visible again.
   • Content Modification or Removal: If the content is found to violate these Terms, it may be modified or permanently removed from the platform.
   • Warnings and Account Actions: Depending on the severity or frequency of violations, the Website may issue a warning to the content provider, temporarily suspend their account, or terminate the account for repeated or severe violations.


3. Notification to Content Provider
   If your content is flagged and subsequently reviewed, you will be notified via email of the outcome of the review. This notification will include:
   • Whether the content was restored, modified, or removed.
   • Any actions taken on your account, if applicable (e.g., warnings, suspensions, or termination).
   • The reason for the decision, particularly if the content violated these Terms or Community Guidelines.


4. Appeals for Flagged Content
   If your content has been removed or modified following a flagging review and you believe this was in error, you may follow the Appeals Process outlined in Section 3.5 of these Terms.


5. Unfair Flagging of Content Website is committed to ensuring that all content is reviewed fairly and impartially. If you believe your content has been flagged unfairly, the following steps are available to you:
   1. Review Process for Unfair Flagging
      • Initial Review: All flagged content is reviewed by our moderation team in accordance with our policies. We strive to make unbiased decisions based on the content’s compliance with our Terms, not on the number of flags received.
      • Flag Abuse Prevention: We monitor for and address patterns of malicious flagging, including the possibility of users falsely flagging content to silence others or as part of targeted harassment campaigns. Repeated misuse of the flagging system by users may result in warnings, suspensions, or account termination.
   2. Appeals for Unfair Flagging: If you believe your content has been unfairly flagged and removed, you may appeal the decision through the Appeals Process described in Section 3.5 of these Terms. In your appeal, please provide:
      • Details of why you believe the flagging was in error.
      • Any supporting evidence that your content complies with the Terms of Use & Community Guidelines.
   3. Flagging Errors: If it is determined that your content was flagged and removed unfairly:
      • Your content will be restored as soon as possible.
      • Any account penalties associated with the flagged content (e.g., warnings or suspensions) will be reversed.
      • You will be notified via email of the restoration and reversal of penalties.
   4. Protection Against Retaliation We take reports of unfair flagging seriously. If we identify any patterns of targeted or retaliatory flagging by other users, we will take appropriate actions, which may include restricting or banning users who abuse the flagging system.

4. Reviews

4.1 Deletion of Reviews

1. User-Initiated Deletion: Users may delete their submitted reviews at any time through their user profile. Once a review is deleted, it cannot be recovered.
2. Website Discretion: The Website reserves the right to remove any review or content for any reason, including but not limited to violations of these Terms of Use or Community Guidelines, inappropriate content, or if the review is deemed misleading or false.
3. Notification of Deletion: Users will be notified if their review is removed by the Website, along with the reason for the removal, when applicable.
4. No Compensation: Users acknowledge that they will not receive any compensation for deleted reviews, whether initiated by themselves or by the Website.

4.2 Editing of Reviews

1. User-Initiated Edits: Users may edit their submitted reviews at any time through their user profile. Edits may include changes to the text, ratings, or other relevant information.
2. Notification of Edits: Users may receive a notification confirming the successful edit of their review.
3. Website Discretion: The Website reserves the right to review and remove any edited content that does not comply with these Terms of Use or Community Guidelines or that is deemed inappropriate, misleading, or false.
4. No Compensation: Users acknowledge that they will not receive any compensation for edits made to their reviews.

4.3. Anonymity of Reviews

1. User Identification: Users must create an account to submit reviews. Reviews will be attributed to the user’s account name or username, and the Website does not allow for completely anonymous reviews.
2. Pseudonym Use: Users may choose to use a pseudonym or a display name that does not disclose their real identity when posting reviews, but their account will still be linked to their registered information.
3. Privacy Considerations: While we strive to respect user privacy, please be aware that reviews are public and may be viewed by other users and businesses.
4. No Guarantee of Anonymity: The Website cannot guarantee the anonymity of users posting reviews, as certain information may still be accessible through user interactions or technical means.

4.4. Flagging of Reviews

1. Right to Flag: Users and Businesses have the right to flag any reviews that they believe violate these Terms of Use or Community Guidelines or are inappropriate, misleading, or false.
2. Flagging Process for Users: Users can flag a review by selecting the appropriate reason from the options provided. This process typically involves clicking a "Flag" button next to the review.
3. Flagging Process for Businesses: Businesses may flag a review after creating an account and selecting the appropriate reason for flagging the content.
4. Limitations on Flagging: Reviews will not be reviewed simply because a Business dislikes the tone, believes the user was rude or lying, or finds the review negative or containing expletives. Businesses must follow the appropriate procedure to flag a review if the user violates any community guidelines.
5. Review of Flagged Content: The Website will review all flagged content and may take appropriate action, which could include removing the review (in case of a valid violation of Terms of Use or Community Guidelines), notifying the user who posted it, or providing a warning to the user.
6. Encouragement for Responsible Use: Users and Businesses are encouraged to use the flagging feature responsibly and not to flag reviews simply because they disagree with the content.

4.5 Review Manipulation

1. Prohibition of Manipulation: Users and Businesses are prohibited from engaging in any form of manipulation of reviews on the Website. This includes, but is not limited to:
   • Posting false or misleading reviews.
   • Creating multiple accounts to submit reviews for the same business.
   • Offering incentives or compensation to users in exchange for positive reviews.
   • Flagging reviews in bad faith or for reasons not aligned with the Terms of Use or Community Guidelines.
2. Monitoring and Enforcement: Website reserves the right to monitor reviews and related activities for signs of manipulation. If any suspicious activity is detected, Website may take appropriate action, including but not limited to:
   • Removing manipulated reviews.
   • Suspending or terminating user or business accounts.
   • Reporting the activity to relevant authorities.
3. Indemnification for Manipulation: Users and Businesses agree to indemnify and hold harmless the Company & Website from any claims, damages, or losses resulting from their involvement in the manipulation of reviews, including any legal fees incurred by Website in addressing such claims.

5. User Obligations

5.1 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete. You are solely responsible for the activity that occurs on your account, and you must keep your account credentials secure.

5.2 Lawful Use

You agree to use the website and the services provided in compliance with all applicable laws and regulations. You will not engage in any activity that:

• Violates any local, national, or international laws or regulations.
• Infringes on the rights of others, including intellectual property rights, privacy rights, or rights of publicity.
• Distributes harmful, abusive, or illegal content, including malware, viruses, or similar harmful code.

5.3 Prohibited Activities

You agree not to engage in any prohibited activities, including but not limited to:

• Impersonation: Creating an account or submitting content under a false identity or on behalf of someone else without permission.
• Unauthorized Access: Attempting to access or tamper with another user's account or data without authorization.
• Data Scraping or Harvesting: Using automated systems (e.g., bots, scrapers) to collect or download data from the website without prior written consent.
• Content Manipulation: Misleading others through false statements, reviews, or fraudulent activities.
• Spamming or Phishing: Engaging in practices intended to deceive or solicit sensitive information from other users.

5.4 Responsibility for Content

You are responsible for all content you submit, post, or display on the website. This includes ensuring that your content complies with our Terms of Use and does not:

• Violate the rights of any third party (e.g., intellectual property rights, contractual obligations).
• Contain unlawful, harmful, defamatory, harassing, or otherwise objectionable material.

5.5 Account Security

You are responsible for maintaining the security and confidentiality of your account credentials. If you suspect unauthorized use of your account, you must notify us immediately at support@revommend.com. The Website is not liable for any loss or damage arising from unauthorized use of your account due to your failure to maintain security.

5.6 Payment Obligations

If you make any purchases or transactions through the website, you agree to pay any applicable fees or charges in full at the time of the transaction. All payments are made through third-party processors and will be subject to their terms and policies.

5.7 Cooperation with Investigations

You agree to cooperate with any investigations by Website regarding the violation of these Terms, including providing accurate and truthful information.

6. User Privacy

Your privacy is important to us. We are committed to protecting your personal information and handling it responsibly. By using our Service, you agree to the collection and use of your information as described in our Privacy Policy. While we strive to protect your data, it may be transferred to countries where GDPR-level protections may not apply. By using our services, you acknowledge and consent to these transfers.

6.1. Collection of Personal Information

When you register for an account, interact with the Service, or make transactions, we may collect personal information such as:

• Your name, email address, and contact information.
• Payment information (handled by third-party payment processors).
• Activity data, such as content submissions, comments, and browsing behavior.

6.2. Use of Personal Information

We use your personal information for the following purposes:

• To provide and improve the Service.
• To communicate with you regarding your account, content, and transactions.
• To enforce our Terms of Use and address issues such as flagged content or violations.
• To comply with legal obligations.

6.3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

• Third-Party Service Providers: For payment processing, hosting services, analytics, or other operational needs.
• Legal Compliance: If required by law, or to protect our legal rights, we may disclose your data to authorities or as part of legal proceedings.

6.4. Third-Party Payment Processors

As outlined in Section 5, all financial transactions are handled by third-party payment processors, and the Website does not directly store or handle your payment information. Please refer to the terms and privacy policies of those processors for more information on how your financial data is handled.

6.5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the security of your information.

6.6 User Privacy Controls

You have the right to:

• Access and Update Information: You may access and update your account information at any time by logging into your account.
• Delete Your Account: If you wish to delete your account and the associated personal information, you may do so by contacting us at support@revommend.com. Please note that certain information may be retained to comply with legal obligations or for legitimate business purposes.

6.7 Cookies and Tracking Technologies

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to analyze how users interact with our website. Google Analytics collects information about user activity, such as IP addresses, browser types, pages visited, and time spent on the website.

Please note that Google Analytics utilizes cookies to gather data. Our cookie consent form enables users to manage their preferences, including opting in or out of cookies used for Google Analytics. The information collected is used solely for the purpose of analyzing website traffic and improving user experience. For more details on how Google processes data, please refer to Google’s Privacy Policy.

We may also use cookies or similar technologies to enhance your experience on the site, gather usage data, and personalize content. If we make any changes to our cookie usage, you will be notified, and our Privacy Policy will be updated accordingly. Our cookie consent form ensures that you have control over your cookie preferences at all times.

6.8 Privacy Policy

For more detailed information on how we collect, use, and protect your personal data, please review our Privacy Policy at https://revommend.com/policies/privacy. By using the Service, you acknowledge that you have read and agreed to our Privacy Policy.

6.9 Information from Third Parties

When you choose to log in or register on the Website using a third-party service such as Google, we may collect information from these services, including but not limited to your Google username, profile picture, email address, and any other information shared based on your privacy settings with that third party. By logging in through a third-party service, you:

• Authorize Us to Access and Use Information: Grant us permission to access, store, and use the information provided by these services in accordance with our Privacy Policy. This includes using the information to set up your profile, communicate with you, and customize your experience on the Website.
• Consent to the Collection and Transfer of Data: Understand that this information may be stored and processed by us even after you disconnect your third-party account, subject to our data retention and privacy practices. The data may also be transferred outside of your country of residence, depending on our operational needs.
• Assumption of Responsibility for Privacy Settings: Acknowledge that it is your responsibility to manage your privacy settings on these third-party platforms. We are not responsible for the manner in which third parties handle or disclose your information.
• No Obligation to Use Third-Party Services: You are not required to use third-party services to access the Website, and you may create an account using other methods provided by us. If you choose to disconnect a third-party service, certain features may no longer be available.
• Updates to Third-Party Information: If there are any changes to your information on the third-party service (e.g., an update to your Google profile), those changes may automatically be reflected on the Website, subject to your privacy settings and permissions.

By continuing to use the Website and third-party login options, you signify your acceptance of this clause and any related updates.

7. Restrictions on Use of the Website and Content

You agree to the following restrictions when using Website, its services, and content:

7.1 Prohibition on Reverse Engineering

You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or underlying structure of the website, its services, or any software provided by Website.

7.2 Derivative Works

You may not create, develop, or distribute any derivative works based on the website or its content, including but not limited to:

• Modifying, adapting, translating, or creating new works based on any part of the website, design elements, or its content.
• Using any content or information obtained from the website to build a competing service, product, or platform.

7.3 No Commercial Exploitation

You may not exploit the website or its content for any commercial purposes without prior written consent from the Website. This includes:

• Selling, leasing, or sublicensing access to the website or its services.
• Copying, reproducing, or distributing any part of the website for commercial gain.

7.4 Intellectual Property Rights

All content, features, and functionality on the website—including but not limited to text, graphics, logos, images, audio clips, video clips, and software—are the property of the Website or its licensors and are protected by intellectual property laws. You agree not to:

• Remove, alter, or obscure any copyright, trademark, or other proprietary notices from any content accessed on the website.
• Use any logos, trademarks, or branding from the website without prior written permission.

7.5 Unauthorized Access and Interference

You agree not to:

• Attempt to gain unauthorized access to any part of the website, its servers, or related systems, including through hacking, password mining, or other means.
• Disrupt, interfere with, or overload the website’s infrastructure or network.

7.6 Use of Automated Tools

You agree not to use any automated systems, bots, or scripts to:

• Scrape, crawl, or index any part of the website without prior written permission from the Website.
• Collect or store personal data about other users without their express consent.

7.7 Compliance with Laws

You agree to use the website and its content in compliance with all applicable local, national, and international laws and regulations.

8. Copyright Violations

8.1 Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, audio clips, video clips, and software, is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content may violate these laws.

8.2 User Responsibilities

As a user, you agree not to upload, post, or otherwise submit any content that infringes upon the copyright, trademark, or other intellectual property rights of any third party. You are solely responsible for ensuring that any content you submit complies with all applicable laws and rights.

8.3 Reporting Copyright Infringement

If you believe that your copyrighted work has been used on the website in a way that constitutes copyright infringement, please provide a written notification to our designated copyright agent. Your notice must include the following information:

• A description of the copyrighted work you claim has been infringed.
• A description of the location on the website where the material you claim is infringing is located.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Please send your copyright infringement notice to:
info@revommend.com

8.4 Action Taken on Copyright Claims

Upon receipt of a valid copyright infringement notice, the Website will:

• Remove or disable access to the allegedly infringing material.
• Notify the user who submitted the content that their material has been removed due to a copyright claim.

8.5 Counter-Notification

If you believe that your content has been removed in error or that you have the right to use the content in question, you may submit a counter-notification. Your counter-notification must include:

• Your name, address, and telephone number.
• Identification of the material that was removed and its location prior to removal.
• A statement under penalty of perjury that you have a good faith belief that the material was removed by mistake or misidentification.
• Your signature (physical or electronic).

We will review your counter-notification and may restore the removed content unless the original copyright claimant takes legal action.

8.6 Repeat Infringers

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws, Website reserves the right to terminate the accounts of users who are found to be repeat infringers.

9. Limitation of Liability

9.1 Disclaimer of Warranties

The Website and its services are provided on an "as-is" and "as-available" basis. Website makes no representations or warranties of any kind, express or implied, regarding the operation of the Website, the accuracy, reliability, or completeness of any reviews, comments, or content posted by Users, or the information, materials, or products included on the Website. To the fullest extent permissible by applicable law, Website disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

The Website does not warrant that the reviews or content will be free from errors, inaccuracies, or omissions, or that they will meet the expectations of Users or Businesses. Users are encouraged to use their discretion when relying on reviews and to conduct their own research when making decisions based on User-submitted content.

9.2 Limitation of Liability

In no event shall the Company, Website, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the Website, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Website has been informed of the possibility of such damage.

The Company, Website, its affiliates, and their respective directors, officers, employees, or agents are not responsible for the reviews or content posted by Users. Reviews are the subjective opinions of the Users and do not reflect the opinion of the Website. While the Website performs checks on reviews in a reasonable manner, it cannot guarantee the accuracy or authenticity of any reviews. Website limits its liability regarding any manipulation or misrepresentation of reviews, and it will not be held responsible for any losses suffered by Businesses due to such actions.

9.3 Maximum Liability

If Website is found to be liable for any reason, its total liability to you for any claims arising out of or relating to this Agreement shall not exceed the amount paid by you to Website in the twelve (12) months preceding the event giving rise to the claim. Additionally, the Website shall not be liable for any claims arising from reviews or content related to a Business that has not created an account on the Website.

This limitation applies regardless of the nature of the claim, including any claims regarding content accuracy, defamation, or harm to brand image, and shall be enforced to the maximum extent permitted by law.

10. Indemnity

You agree to indemnify, defend, and hold harmless the Company, Website, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

1. Your Use of the Website: Any claims related to your use of the Website or its services.
2. User-Generated Content: Any content you submit, post, or otherwise contribute to the Website, including but not limited to reviews, comments, or other materials.
3. User Reviews Affecting Businesses: Any claims arising from user reviews or content that you submit that adversely affect a Business's reputation, brand image, or financial status.
4. Violation of Terms: Your violation of these Terms of Use or any applicable laws or regulations.
5. Infringement of Rights: Any claims that your actions or content infringe upon the rights of any third party, including intellectual property rights.

By agreeing to these Terms, you acknowledge that you will be responsible for any claims arising from your actions or content on the Website, and you agree to cooperate with the Company & the Website in defending against such claims.

11. Purchase and Payment Terms

1. Payment Processing: All payments for services or products or membership plans offered on the Website will be processed through third-party payment processors. By making a purchase, you agree to the terms and conditions of the payment processor.
2. Payment Information: You are responsible for providing accurate and complete payment information. The Website is not liable for any errors or issues arising from incorrect payment details.
3. Pricing: All prices for plans or services or products are listed on the Website and may be subject to change. The Website reserves the right to modify pricing at any time, and any changes will be reflected on the Website. Prices are subject to change without notice.
4. Refund Policy: All payments are final and there will be no refunds, credits, or cancellations unless otherwise specified. If a refund policy applies to a particular service or product, it will be clearly stated at the time of purchase. In cases where a refund is applicable, the refund will be processed in accordance with the policies of the payment processor.
5. Taxes: You will be solely responsible for payment of any and all statutory dues including but not limited to sales, use, import, export, sales tax, GST, VAT, or other governmental taxes.
6. Authorization: By submitting payment information, you authorize the Website to charge the payment method for the specified amount. You confirm that you have the legal right to use the payment method you provide.
7. Non-Payment: The Website reserves the right to terminate or suspend access to the services or plan if you fail to pay any amounts when due. Users will be notified of any outstanding balances prior to termination or suspension.
8. Collection Costs: Users agree to reimburse Website for all reasonable costs incurred in collecting past-due amounts, including but not limited to legal fees and collection agency costs.
9. Disputes: Any disputes regarding payments or transactions should be directed to payments@revommend.com for resolution. Users must notify the Website of any billing discrepancies within 24-48 hours of the transaction date.
10. Security: The Website employs industry-standard security measures to protect your payment information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your payment information, we cannot guarantee its absolute security.

12. Advertising Practices

As of the date of these Terms, our Website does not display advertisements or engage in tailored advertising practices. We are committed to providing a seamless user experience without promotional interruptions.

In the event that we choose to implement advertising in the future, we will update these Terms of Use accordingly and inform users of any changes to our advertising practices, including how user data may be used for advertising purposes.

13. Use Outside India

1. Jurisdictional Use: The services and content provided on the Website are intended to comply with the laws and regulations of India & National Capital Territory of Delhi . Access to the website from locations outside this jurisdiction is at the user’s own risk and responsibility.
2. Compliance with Local Laws: Users accessing the website from outside the designated jurisdiction are responsible for ensuring compliance with local laws, rules, and regulations applicable to them. Website makes no representation that its services are appropriate or available for use in locations outside of the jurisdiction.
3. Restrictions on Access: The Website reserves the right to restrict access to users located outside the jurisdiction or in regions where the services may be restricted or prohibited by local laws.
4. Liability Outside the Jurisdiction: The Website will not be held responsible for any consequences, legal or otherwise, that may arise from accessing or using the website in a region where its services are restricted or prohibited by law.

14. Miscellaneous Provisions

1. Force Majeure:
   The Company or Website shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, shortages of supplies, breakdowns of infrastructure or the internet, or any other events that make performance impossible or impractical. In such cases, the Company or Website’s obligations will be suspended for the duration of the event.
2. Governing Law:
   These Terms of Use and any disputes arising out of or related to them, including but not limited to any disputes regarding your use of the website, shall be governed by and construed in accordance with the laws of National Capital Territory of Delhi, India, without regard to its conflict of law principles.
3. Jurisdiction:
   Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in National Capital Territory of Delhi, and the parties hereby consent to the personal jurisdiction and venue of these courts.
4. Severability:
   If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
5. Waiver:
   No waiver of any term or condition in these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Failure of the Company or Website to assert any right or provision under these Terms does not constitute a waiver of such right or provision.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Website. Your continued use of the Website/Platform after any changes constitutes your acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at contactus@revommend.com.